Refer a patient for Palliative Care
An Extra Layer of Support
At Carelon Health our mission is to navigate the expected and unexpected impact of critical illness so your patient can focus on getting back to living their life.
When you refer a patient for Palliative Care services from Carelon Health, our team will collaborate with you and help the patient manage the effects of treatment and address behavioral and social needs. They also help with practical needs, such as procuring durable medical equipment, and facilitate advance care planning. /p>
You can refer a patient quickly and easily using EpicCare Link. This online portal provides secure, convenient access to patient information through your browser – when and where you need it. With automatic messages about important events, you can have the latest information about your patients’ treatment.
Your access is easy to set up and there’s no software or hardware to maintain, so you can concentrate on caring for your patients.
- Click the link below to open EpicCare Link.
- Sign in to EpicCare Link. If this is your first time visiting, you will need to create an account. Click “Request New Account” and follow the on-screen instructions.
- Follow the onscreen prompts to start your referral.
Get Started. Refer Your Patient Here:
Click the link below to refer your patient today.
Need Help?
We're here to support you. If you have any questions about referring a patient or a member, please call us at 844-232-0500 or email referrals@carelon.com. You can also download a PDF referral form and return it via email or fax.
Frequently asked questions about Palliative Care
Palliative care is specialized medical care that addresses the physical, emotional, nutritional, spiritual, and social needs of a patient living with a serious illness or chronic condition.
Palliative care is not end-of-life care. It is care provided in addition to treatment intended to improve or cure a person's serious illness.
Hospice care is for people with serious illnesses who choose not to receive (or continue) treatment to cure or control their illness. Hospice care focuses on the care, comfort, and quality of life of a person approaching the end of life.
Palliative care is a resource for anyone living with a serious illness, such as heart failure, chronic obstructive pulmonary disease (COPD), cancer, dementia, or Parkinson's disease.
Palliative care can be helpful at any stage of illness and can be initiated soon after a person is diagnosed. A person's needs and safety should be top priorities when considering palliative care.
At Carelon Health, Palliative Care includes a specialized care team that provides the following:
- Symptom and disease management.
- Visit summaries and collaboration with the patient's doctors.
- Communication with loved ones and other caregivers.
- Advance care planning.
- Coordination of in-home care and support services.
- 24/7 support.
