Resources for Advanced Primary Care providers
The strength and depth of our provider network are critical to our mutual success. We support you by offering a secure portal, web-based training, and other resources and materials to ensure you have everything you need to succeed.
If you’re a patient searching for a provider, please visit our Find a doctor page.
The Carelon Health provider portal — all you need in one convenient spot
The Carelon Health provider portal (formerly the CareMore provider portal) is available 24/7 so you can find what you need, when you need it, to take care of your patients.
By using the portal you’ll be able to:
- Access and manage quality measures.
- Access the provider manual, past communications, training, and other health-related materials.
- Complete patient annual health assessment forms (PAHAFs).
- Manage account setup and usage at your office or practice.
- Receive Carelon Health alerts, updates, and news.
- Review and print patient records.
- Search diagnosis and procedure codes.
- Send and receive messages from Carelon Health and other providers.
- Submit and view authorization details and status.
- View current and historical eligibility and claims data.
Need access to the provider portal?
New providers can request access to our portal by completing the Provider Portal Access form. Once we receive your request, it will be processed within five business days.
Work with us
We offer outstanding programs and services that have achieved significant health outcomes. We’d love to support your practice or provider group to help patients reach their health goals.
Call us at 888-291-1358, option 5, or send an email to CarelonHealth.ProviderRelations@carelon.com.
Become a participating provider
To become one of our participating providers, please complete our Provider Participation Request (PPR) form. You’ll receive a response within 45 business days.
Join us as an ancillary provider
If you’re an ancillary provider and would like to work with Carelon Health, please complete our Ancillary Provider Intake form. We’ll forward it to the contract manager for further review and consideration.
Provider incentive program
We're committed to partnering with provider groups like yours that share our commitment to exceptional patient care—and we're here to help you succeed in delivering it.
Web-based training
Carelon Health considers all providers to be an integral part of a patient’s health and well-being. That’s why we ensure all providers are adequately trained in compliance, ethics, risk assessment, and other quality assurance practices.
Click here for information about clinical criteria used by the Carelon Health Utilization Management Team.
Provider support
We’re here for you. If you have any questions, please call us at 888-291-1358, option 5, or send an email to CarelonHealth.ProviderRelations@carelon.com.
